Frequently Asked Questions (FAQ)

Singapore Art, Gifts and Merchandise

What makes Kelly Ser Atelier the best brand for unique Singapore gifts and souvenirs?

Every piece of art and merchandise at Kelly Ser Atelier is a "love letter" to Singapore. Artist Kelly Ser draws deep inspiration from Singapore’s rich history, cultural heritage, iconic landmarks, local flora, and vibrant everyday city life. If you are looking for authentic, meaningful Singapore-themed gifts that tell a story, our collections perfectly capture the spirit of the Lion City.

What kinds of Singapore-themed lifestyle products and souvenirs do you offer?

Beyond our original contemporary paintings, we transform Kelly’s signature artwork into a wide range of premium lifestyle merchandise, perfect for personal gifting or corporate keepsakes:

  1. Eco-Friendly Tableware: The Singapura Bamboo Plates and City in Nature series, featuring iconic motifs like the Merlion, the Orchid and Peranakan shophouses and more
  2. Premium Lifestyle Merchandise: Silk scarves, Artistic coasters, notebooks, tea towels, cushion covers, and travel tumblers
  3. Limited Edition Prints: High-quality, collectible reproductions of Kelly Ser’s original masterpiece paintings
  4. Premium Packaging: Selected items come in gift boxes, and specific gift wrapping requests can also be customised

Is your Singapore cultural tableware sustainable and eco-friendly?

Yes, sustainability is at the heart of our design process. Our popular City in Nature and Singapura tableware collections are crafted from biodegradable bamboo fiber. They seamlessly combine sustainable, eco-friendly living with vibrant local cultural art, making them excellent gifts for environmentally-conscious recipients.

Where can I buy Kelly Ser Atelier products and souvenirs in Singapore?

You can shop the full collection directly online at kellyseratelier.com. Additionally, you can find a curated selection of our merchandise at premium Singapore retail hotspots including:

  1. TANGS at Tang Plaza (Level 2)
  2. Isetan Shaw House (Level 2)
  3. J. Edition

Please note that product availability and stock levels vary by retail location.

Shipping, Hotel Delivery and Self-Collection

What are your local shipping rates and delivery times within Singapore?

  • Standard Delivery: FREE for all local orders above S$70 (typically delivered within 2 to 3 business days). For orders below S$70, a flat shipping fee of S$5 applies
  • Same-Day / Urgent Delivery: If you need a last-minute Singapore gift, please contact us directly via WhatsApp to arrange immediate courier delivery or self pick up

Do you deliver to hotels, serviced apartments, and offices for travelers transiting through Singapore?

Yes! We regularly cater to tourists, business travelers, and visitors on a short stay. We gladly deliver directly to Singapore hotels, serviced apartments, and corporate offices. Simply specify your accommodation details, room number, or check-in name during checkout, and allow 2-3 business days for the item to be delivered. We recommend for you to get in touch with us directly via WhatsApp if urgent delivery is required. 

Do you offer international shipping for Singapore gifts?

Yes, we ship our artwork and heritage gifts globally. Because international shipping rates depend heavily on the destination, package size, and weight, please send us a direct request with your shipping address, and we will provide a custom shipping quote for you.

Can I opt for self-collection for my online order?

Yes, you can choose to self collect your order. Items are usually processed and ready for collection within 1 business day. If you require same-day self-pickup, please contact us directly via WhatsApp to verify stock and expedite your order.

Corporate Gifts, Commissions and Collaborations

Do you design customized corporate gifts and bulk business orders in Singapore?

Yes, Kelly Ser Atelier is a trusted partner for unique corporate gifting in Singapore. We provide fully customized corporate gifts incorporating your company branding, tailored to your event theme. We also offer attractive tiered discounts for bulk merchandise orders. Whether for international delegates, client appreciation, or staff rewards, contact us to co-create a memorable premium gift.

Can I commission custom artwork from Singapore artist Kelly Ser?

Absolutely. Kelly collaborates closely with both corporate organizations and private art collectors to bring custom, bespoke artistic visions to life. Her process emphasizes open communication, creative collaboration, and mutual trust from concept sketch to final canvas.

Where can I view Kelly Ser's artwork in person?

Kelly’s original paintings are frequently showcased in premium art exhibitions across Singapore, including prestigious venues like The Fullerton Hotel and The American Club. To see her artwork in person, please check our website homepage regularly or follow our official social media channels for announcements on upcoming exhibition dates and locations.

About the Artist

Who is Kelly Ser?

Kelly Ser is a prominent Singaporean contemporary artist who successfully transitioned from a dedicated career in public service to pursue her passion for fine arts full-time. Her inspiring entrepreneurial journey and distinct cultural artwork have been featured in major national media outlets, including CNA (Channel NewsAsia), The Straits Times, ZaoBao and leading local radio stations.